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PTJ Online Subscriber Help & Information:

Institutional Subscriptions

For the most part, institutional access is limited to computers within a particular set of Internet IP addresses. See Guidelines for Institutional Access for details about authorized use and authorized users.

For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

Individuals who are not APTA members may subscribe at the Individual (Non-Member) level, at the Institutional level, or may want to consider applying for APTA membership.

Ordering Procedure

Subscribing to PTJ Online Online is a 2 step process:

First, you must follow your usual "new serial" ordering procedures to subscribe to the paper version of PTJ Online, ISSN XXXX-XXXX, which also provides access to the online version. Payment should be made to your subscription agent or directly to APTA.

Second, once your serial vendor or APTA has received payment, you will receive a letter with instructions for obtaining access to the World Wide Web edition; the letter will direct you to an online form. You will be asked to provide the following information necessary to activate your subscription to PTJ Online Online:

Institution's IP Address(es)
[CRITICAL INFORMATION ABOUT IP ADDRESSES -- READ THIS]

Contact name, title, phone, fax, and email

Customer number (included with the letter)

We will send you the address of this web form and instructions for filling it out after we verify payment. Your institution will not have access to the full PTJ Online Online until you complete this second step.

If you are having access problems...

Access to PTJ Online is now restricted to print subscribers of the journal. A letter has been sent out instructing subscribers on how to sign on to the online journal. If you are having difficulties in accessing the material, please read the following instructions:

If you are subscribing to PTJ Online directly through APTA (not using a book agent), please give us a call at PHONE or fax us at FAX and we will try to assist you. Make sure that the subscription ID number we provided you with is available.

If you are subscribing to PTJ Online through a book agent and the issues are being shipped directly to your address, please give us a call at PHONE or fax us at FAX and we will try to assist you. Make sure that the subscriber ID number we provided you with is available.

If you are subscribing to PTJ Online through a book agent and the issues are being sent to them at their collection place, please call your book agent and ask them to provide us with documentation that identifies you as a subscriber. Without documentation, you will not be identified as a paid subscriber and we will not be able to help you from our office.

We are doing our best to accommodate you. Thank you for your assistance and understanding.